90 Days Guarantee Policy
Cozynic Guarantee Policy
Welcome to the Cozynic Guarantee — a unique offer designed to give our customers confidence in their purchase and satisfaction with the results. This policy outlines the conditions under which the Cozynic Guarantee is applicable, ensuring transparency and understanding between Cozynic and our valued customers.
Eligibility for the Cozynic Guarantee
To be eligible for the Cozynic Guarantee, customers are required to use the Cozynic ™ Kit consistently for a period of 90 days. The effectiveness of our products depends on regular use according to the instructions.
Documentation Requirement
To qualify for a refund under the Cozynic Guarantee, customers must document their usage process through weekly photo submissions. This documentation is essential for the following purposes:
• To verify consistent use of the Cozynic ™ Kit.
• To monitor the progress and results of product use over the specified period.
Submission Guidelines
Customers must send an email weekly to support@cozynic.com, attaching a photo that shows the condition of the treated area. In the email, customers should also specify the frequency of using the Cozynic ™ Kit throughout the week.
Refund Process
If, after 90 days of consistent use and proper documentation, a customer feels they have not achieved the expected results, they may request a refund.
Refund requests should be submitted via email to support@cozynic.com, including a brief explanation and any relevant documentation.
The cozynic team will review the request to ensure it complies with our policy requirements.
Conditions Where Refunds Are Not Applicable
• If a customer fails to provide weekly photographic documentation of their usage, as outlined in this policy.
• If there is insufficient evidence of regular use of the cozynic™ Kit according to the instructions.
Additional Information
The cozynic Guarantee applies only to purchases made directly through official cozynic channels.
This policy is designed to foster transparent and trusting relationships between cozynic and our customers. We believe in the effectiveness of our products and value customer satisfaction.
Conclusion
The Cozynic Guarantee by cozynic is a testament to our confidence in the quality and effectiveness of our products. By adhering to the guidelines and documentation requirements outlined in this policy, customers can engage with our products risk-free. Cozynic is committed to providing exceptional customer service and ensuring that all eligible customers can take advantage of the Cozynic Guarantee should they need it.